FAQ

We offer plans that cover medical consultations, inpatient care, home support services and daily living assistance, all tailored to meet the health and wellness needs of pensioners.

Eligibility typically includes residents of Switzerland aged 60 and above. Our advisors can confirm specific criteria and help determine the best plan for your situation.

Complete our online form with your contact details and basic health information. Once submitted, a specialist will provide a tailored estimate based on your individual requirements.

Yes, many plans offer options to modify coverage levels during annual renewal periods or upon significant changes in health status. Contact our team to explore adjustments.

Claims can be submitted online or via mail to our Zurich office. Provide the claim form, medical receipts and any required documentation, and our team will handle the rest.

Each plan includes clear terms and conditions regarding waiting periods, coverage caps and service exclusions. We recommend reviewing these details carefully before selection.

Activation typically occurs within 14 days of finalizing your application and receipt of the initial payment. Our team will confirm the exact start date.

You can contact us by phone at +41765644075, email or visit our office at Via Motta 4, 6600 Locarno. We’re available to assist with any further inquiries.

Yes. At PensionInsure, we offer flexible plan adjustments to reflect evolving health requirements. You can modify your coverage level, update benefit limits, or add specific care options by contacting our support team.

To submit a claim, simply fill out the online claim form on pensioninsure.biz, attach your medical invoices, and upload any required documentation. Our Zurich office will process your request and notify you of the decision promptly.